This Furious student is demanding free KitKats for LIFE

Student finds NO wafers in eight bars of KitKat … and is now demanding lifetime supply

Saima found eight bars of KitKat without wafer inside

Saima found eight bars of KitKat without wafer inside

A YOUNG woman is demanding a lifetime supply of KitKats after she bought eight of the popular chocolate bars to find none of them contained any wafer inside.

Student Saima Ahmad, 20, bought the multi-pack of bars from a supermarket for £2 last month, and says she suffered “monetary and emoitonal” loss due to the lack of wafer.

She has now written to manufacturer Nestle, claiming that they have ignored their duty of care to consumers.

Saima, who is in her second-year student at Kings College, London, even included details of a legal precedent set back in the 1930s to back up her case.

The student claims that before she wrote her letter to Nestle, she researched online and found many other cases of this happening

The student claims that before she wrote her letter to Nestle, she researched online and found many other cases of this happening

 

She said: “They go about advertising the unique concept of KitKat, but I’m so disappointed by what I have purchased.

“I’m hoping they will apologise to me and in future focus more on quality of their product.
“No one else in that industry has that unique concept about mixing the wafer with the chocolate and that’s why I’m a fan.”

The student claims that before she wrote her letter to Nestle, she researched online and found many other cases of this happening.

She claims, in her letter, that by Nestle giving her a lifetime supply of the bars it will allow her to act as “quality control” for the company.

Saima added: “Nestle have a huge following and I don’t think these mistakes are acceptable.

“I have researched this problem and I found that it wasn’t just a one off and it has happened quite a few times.

“There are quite a few forums online where people complain of having KitKats without wafer.

“They should definitely give in to me. I’m hoping my demand will go higher than the customer service platform.

“I’d like the CEO of Nestle to respond to my letter because it’s an extremely important issue. I’m trying my luck – if you don’t ask you don’t get.’

Saima is such a fan of KitKats that she insists that even if the company offer her requested lifetime supply, she will never get bored of them.

“They are my favourite chocolate bars, I love them”, she added

In her letter to Nestle, Saima wrote: “The truth of the matter is; manufacturers owe a duty of care to consumers.

“The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective.

“As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle.

“The loss I have suffered is of monetary and emotional significance.

Saima says that if she had wanted a solid bar of chocolate, she would have bought a Galaxy

Saima says that if she had wanted a solid bar of chocolate, she would have bought a Galaxy

 

“I would like a full refund of the defective pack of KitKat I purchased. I have also lost my faith in Nestle.

“Clearly, if I wanted to purchase a confectionary item that is purely chocolate, I would have purchased a bar of Galaxy.

“I would therefore like to request a life-long supply of KitKat so that I can act as a means of quality control – it appears you need me more than I need you.”

Confident Saima is adamant that she will take legal action if the company does not fulfil her demands.

She added: “I wouldn’t rule out taking this further if Nestle do not apologise or compensate me adequately.

“As I mentioned in my letter of complaint, an unlimited supply of KitKat would do.”

Nestle have been contacted for comment.

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